Privacy
Website Privacy Policy
How personal information submitted through this website is handled and protected.
Last updated: 4 August 2026
1. Purpose
This policy explains how information submitted through the Risidale Primary School website is collected, used, protected and retained.
2. Information collected
The contact form may collect a name, surname, email address, telephone number, learner grade, selected enquiry category and the content of a message. Limited technical information may also be processed for website security and reliable operation.
3. How information is used
Information is used to respond to enquiries, direct a request to the selected school department, support admissions or account-related communication, maintain website security and improve the website experience.
4. Department routing
Contact-form enquiries are directed to the school department selected by the person submitting the form, including general administration, admissions, finance, school fees or debtor-account queries.
5. Consent
The contact form may be submitted only after the person confirms that they have read and accepted this Privacy Policy and the Website Terms and Conditions.
6. Cookies and analytics
The website may use essential cookies and privacy-conscious analytics needed for security, performance and website operation. Additional notices will be displayed where required by services enabled on the website.
7. Information sharing
Personal information is not sold. It may be shared with authorised school personnel or service providers only where necessary to operate the website, deliver an enquiry or respond to a request.
8. Security and retention
Reasonable technical and organisational safeguards are used to protect submitted information. Information is retained only for as long as necessary for the purpose for which it was collected or as required by the school’s approved practices and applicable obligations.
9. Learner photographs and content
Photographs and information relating to learners are published only where the school has confirmed that the necessary permissions and internal approvals are in place.
10. Access, correction and deletion
A person may contact the school to request access to, correction of or deletion of personal information, subject to applicable legal, educational and operational obligations.
11. External links
The website may link to third-party services such as Facebook, Instagram, Google Maps and Cool Ideas. Those services operate under their own privacy terms and policies.
12. Contact
Questions about this Privacy Policy or information submitted through the website may be directed to admin@risidaleprimary.co.za or 011 678 6622.